NFORMATION
Product Offering Changes: 23MY F150 Steering Wheel – Heat Removal and Mirrors, Sideview-Heated Glass Removal
ACTION REQUESTED
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- Due to the supply chain constraints, customers taking delivery of 2023MY F-150 trucks including Heated Steering Wheel and/or Mirrors, Sideview – Heated Glass must be informed that certain 2023MY F-150 trucks will not be equipped with Heated Steering Wheel and/or Mirrors, Sideview – Heated Glass
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- Removal of Heated Steering Wheel and Mirrors, Sideview – Heated Glass Removal are now required on all new orders, scheduled and unscheduled units.
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- The Manufacturer’s Suggested Retail Price (MSRP) of affected vehicles has been reduced by $140 for Steering Wheel – Heat Removal and $45 for Mirrors, Sideview – Heated Glass Removal. This adjustment will be reflected on the window label.
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- Customers taking delivery of 23MY F-150 vehicles including Heated Steering Wheel and/or Mirrors, Sideview-Heated Glass must sign the attached Acknowledgement Form to acknowledge their understanding that the vehicle is not equipped with the feature(s) identified and that they will not be charged for the feature(s).
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- Upon receiving this message, dealers should communicate with retail and fleet customers regarding changes required to their orders.
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- Then starting Friday, October 7th, dealers should add Option Code 94X (Steering Wheel – Heat Removal) and/or 76X (Mirrors, Sideview – Heated Glass Removal) where applicable on unscheduled retail and fleet orders by October 13th, 2022. Unscheduled retail and fleet orders that are not updated by October 13th, 2022 will be amended by Ford on October 14th, 2022.
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- Most unscheduled stock and scheduled stock, retail, and fleet orders will be amended by Ford on October 7th, 2022.
SUMMARY
The automotive industry continues to be confronted by supply chain shortages of a wide variety of components used to manufacture Ford vehicles. As a way for customers to get their F-150 trucks sooner, Ford has implemented the following product offering change process.
Steering Wheel – Heat Removal (94X)
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- Removal of Heated Steering Wheel is now required on all new orders, scheduled, and unscheduled units.
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- The window sticker will reflect a credit in the amount of $140 for “Steering Wheel – Heat Removal.”
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- Upon receiving this message, dealers should communicate with retail and fleet customers regarding changes required to their orders.
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- Then starting Friday, October 7th, dealers should add Option Code 94X (Steering Wheel - Heat Removal) where applicable on unscheduled 23MY F-150 retail and fleet orders by October 13th, 2022. Unscheduled orders that are not updated by October 13th, 2022 will be amended by Ford on October 14th, 2022.
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- Most scheduled and unscheduled stock orders and scheduled retail and fleet orders containing Heated Steering Wheel will be amended by Ford to include Steering Wheel – Heat Removal (94X) on behalf of the dealer on October 7th.
Mirrors, Sideview - Heated Glass Removal (76X)
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- Removal of Mirrors, Sideview-Heated Glass is now required on all new orders, scheduled, and unscheduled units
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- The window sticker will reflect a credit in the amount of $45 for “Mirrors, Sideview – Heated Glass Removal.”
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- Upon receiving this message, dealers should communicate with retail and fleet customers regarding changes required to their orders.
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- Then starting Friday, October 7th, dealers should add Option Code 76X (Mirrors, Sideview – Heated Glass Removal) where applicable on unscheduled 23MY F-150 retail and fleet orders by October 13th, 2022. Unscheduled orders that are not updated by October 13th, 2022 will be amended by Ford on October 14th, 2022.
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- Most scheduled and unscheduled stock orders and scheduled retail and fleet orders containing Mirrors, Sideview – Heated Glass be amended by Ford to include Mirrors, Sideview – Heated Glass Removal (76X) on behalf of the dealer on October 7th.
CUSTOMER ACKNOWLEDGEMENT FORM
Customers purchasing a 23MY F-150 with Heated Steering Wheel and/or Mirrors, Sideview – Heated Glass must sign the attached customer acknowledgement form to acknowledge their understanding that the vehicle is not equipped with the feature(s) identified and they will not be charged for the feature(s).
Signed copies of the form must be maintained by the selling dealer in the vehicle deal jacket.
Due to the number of potentially impacted features on a particular vehicle, the Acknowledgement Form has been updated to include a check box for each feature that could be impacted. Dealers must check the appropriate box(es) on the Acknowledgement Form prior to asking for the customer’s signature. Failure to check the proper boxes could result in an erroneous assumption by customer that none of customer’s features are impacted.
