I’ve honestly been pretty disappointed with the support. It’s been over a year of trying to get it fixed.
They’ve sent me multiple new sets of harnesses, all of which didn’t work and for the life of me I can’t find a difference between them other than wire color on some of them.
I even have a whole second set of lights in my garage that they sent and that didn’t change the issue either.
I mean they’ve sent parts, but I Have to constantly reach out. They aren’t actively looking into the issue. Support just throws parts at the problem. They claim there are plenty of people who swapped from the oem projectors, but I have scoured the internet and Facebook and have only come across one other person that I know swapped from the projectors and they have my same issue.
While I love DD’s products, and like I said I really like these headlights, but I’m not impressed with how they have handled this product release and support.