Weekster
New member
I bought my 2023 5.0 Tremor in Jan of this year, in February I ordered skid plates and rock sliders from RCI. The skid plates were shipped quickly with the sliders following a week or two later.
I did the install DIY and the passenger side went exactly as their instructions suggested but on the driver’s side, the holes in the frame were too close to a weld for the speed clips to work. I sent an inquiry to RCI in March asking for feedback and they informed me that Ford had slightly moved a weld and they were working on a fix and would let me know when available.
I followed up in August after never hearing back and was told a fix was available and the part would be shipped “early next week”.
About 3 weeks ago (early November) I followed up again after still no part or communication and was told the were requesting it to be shipped that day.
Now, two weeks later, still no part.
Buyer beware, RCI customer service sucks.
I did the install DIY and the passenger side went exactly as their instructions suggested but on the driver’s side, the holes in the frame were too close to a weld for the speed clips to work. I sent an inquiry to RCI in March asking for feedback and they informed me that Ford had slightly moved a weld and they were working on a fix and would let me know when available.
I followed up in August after never hearing back and was told a fix was available and the part would be shipped “early next week”.
About 3 weeks ago (early November) I followed up again after still no part or communication and was told the were requesting it to be shipped that day.
Now, two weeks later, still no part.
Buyer beware, RCI customer service sucks.