Hopefully this helps move things along. Ford will need to spend more money on PDI.
Additional Cleaning of Held Vehicles - Effective Immediately
ACTION REQUESTED
• Identify vehicles upon delivery to the dealership that require more cleaning than is described and contained in the PDI process
• Clean these vehicles and claim the cleaning per the instructions below
SUMMARY
• Microchip shortages have caused some newly produced vehicles to be held longer than anticipated, including some storage in unpaved parking lots
• As a result, some new vehicles may require more cleaning than is contained in the PDI allowance
• A temporary process has been created to claim additional interior and exterior cleaning as needed
PHOTO REQUIREMENTS
Each claim requires the following photographs to be submitted with the claim:
• Exterior – vehicle front, rear and each side, prior to being cleaned
• Interior – each section that requires cleaning
DURATION OF THIS PROCESS
• The company’s intention is to minimize vehicle storage and ship vehicles to dealerships as soon as possible.
• This claiming process is active for the 2022 Calendar Year, however the company will periodically evaluate the status of vehicle storage to determine if this claiming process needs to continue.