SSM 2024–2026 F150 Hands-free BlueCruise Feature Intermittently/Consistently Unavailable — 55131

F150 Tremor Forum · Aug 27, 2026

Special Service Message · SSM 55131

This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.

Published: Aug 27, 2026
Applies to: F-150 (2024–2026 model years)

Also listed in the source (outside this forum's coverage): Expedition 2025–2026, Explorer 2026, Mustang Mach E 2026

Summary (official text)

Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal

Sources

SSM 55131 (PDF, NHTSA document 11036601) — Aug 27, 2026

Details from NHTSA as of Oct 9, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Have you experienced this issue with your truck? Let us know your model year and engine, plus any diagnosis or repair details.