Loud "Thunk" when shifting into 4A

Took mine to the dealer to get the oil changed a few weeks ago and they were able to replicate it. Finally got me in a loaner yesterday and now they are saying they can't replicate it.
Well after about a month or so the issue is back on mine. Taking it in for a rotation and oil change next week so we will see what they say.
 
Yes they did
That sucks- reply from my SA today-

Good afternoon; quick update; Technician and shop foreman are pulling bulletins for the 4a concern, there is a bulletin pertaining to the noise; we are getting approval from Ford to proceed with the bulletin; Ill give you another update tomorrow mid morning. I appreciate your patience.
 
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