arb_f150_11
New member
No idea on the chime. Maybe it was disabled by the dealer before I took delivery.Funny you mention this. I never use the app to lock/unlock/ASS but just tried it and your right. Mine doesn't work either. I never noticed the different chime sound, personally. Can you explain that one?
I just emailed them and they promptly responded back:
"Sorry to hear you had issues! The symptoms you describe happen when one of the two connectors is not fully seated. Please reseat both connectors, aiming for hearing an audible "click" when they are seated. We are confident this will resolve your issue. If for any reason it does not, reach back out so we can ensure your issue is resolved."
I am going to try this tonight. If that doesn't fix it, I may ask for a refund and look into the brand that I had for my Ram. Only downside, it goes behind the Sync screen.
Another funky thing - my heated steering wheel and seats were on when I started the car this morning (that's without the 4D device installed). They were not on last night after I pulled the connector and drove the truck for 10 min to ensure it was back to normal. I hope I have not disturbed any electronic gremlins.
I received the exact same response from them this morning. Given the tension you need to apply to these wire bundles and connectors, I wanted to be absolutely sure before another attempt, so I asked them if they had tested it with a 2026 and the current software rev.
Here is their response:
Yes, they do absolutely work in the 2026. Software updates would not change the core communication between modules in a vehicle. For the people who run into odd issues it is one of the connectors not being seated correctly 95% of the time. Our defect rate is a fraction of a percent but is still not zero so there is always a chance. If reseating the connectors doesn't work, let us know and we will swap it a take it as a return.
Pretty interesting that two of us on 2026 V8 have these issues.
I will try one more time. The functionality in the app is important to me - and also it is directly connected to the Connectivity subscription functionality, maybe the Security one too.